OTRUM’s Partner Program was formally established in early 2010, moving from a basic distributor network to a full partnership model. The core principle of the OTRUM Partner Program is that all customers should receive the same high levels of service and support, regardless of whether they are served by an OTRUM office or an OTRUM Partner.Premier Palace Hotel in Ukraine has seen a positive effect from the OTRUM Partner Program. They have had a relationship with OTRUM for more than 10 years, having installed three generations of interactive solutions. Today they are supported by OTRUM’s Partner, Premier Ltd and have OTRUM Evolution installed together with Samsung screens.
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