Jack Smith, currently Southwest Airlines’ Vice President of Ground Operations, is being promoted to Senior Vice President of Operations, overseeing Technical Operations, Ground Operations, and Cargo and Charters. Jack is an industry veteran with more than 30 years of experience, joining Southwest from AirTran Airways, where he served as Senior Vice President of Customer Service. His aviation career includes leadership roles in Ground Operations, Inflight, Cargo, Reservations, and Customer Relations.Continue Reading...
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