airberlin is delighted to have over 100,000 fans on its Facebook Fan Page; the airline has more than doubled the number of friends it has on the social network in less than a year. In 2012 alone, airberlin has seen a 24% increase in its total number of fans. The response rate stands at nearly 100%: no post goes unanswered at airberlin, since customer feedback is extremely important to the airline. Continue Reading...
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