This five-year contract, announced at the Latin American aviation summit FIDAE, includes the provision of SITA e-Aircraft Application Services. This is a ground-breaking solution that uses SITA's new EFB integration module to minimize the challenge of integrating EFB technology with airline IT systems. SITA's service runs on GOL's selected Class II EFB hardware which delivers the most benefits for retrofits. Located in the cockpit, it integrates communication avionics with hardware and software to enable the exchange of real time information between the aircraft and the airline's ground operations.
EFBs are a welcome addition on aircraft as they reduce paper-based processes and the related operational costs. They support safe operations by reducing human errors, improve service to customers by minimizing disruptions while significantly reducing the workload for flight crew and ground staff. EFB hardware alone is of limited use but the real value comes from providing the EFBs with seamless connectivity to the airline's central systems and adapting the applications to the airline's various business processes.
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