Embassy Suites Hotels has announced the recipients of its 2011 Brand Awards and honored many of these winners at an awards dinner at the Library of Congress in Washington, D.C.,. A mix of qualitative and quantitative metrics were used to select properties and leaders that have demonstrated best in class performance as it relates to revenue generation, guest service and leadership, while embodying the brand's service culture to Make a Difference with guests, team members and the communities in which they live."These hotels truly live up to our brand promise to consistently deliver more of what our guests want," said Jim Holthouser, global head of Embassy Suites Hotels and full service brands, Hilton Worldwide. "Our team members live and breathe the brand's culture and values and continually raise the bar on standards of service for which the Embassy Suites brand is known."
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