Tuesday, 31 January 2012

Costa Cruises Details Costa Concordia Guest Reimbursement

Costa Crociere announced a compensation proposal for guests who have returned home after the Jan. 13 tragic Costa Concordia accident. This proposal is the result of negotiations between Costa Crociere and consumer associations protecting guests’ interests, with the support of multiple tourism and travel industry associations. In Italy, the company has already reached an agreement with the National Council of Consumers and Users, a national organization.

The families of the deceased and guests who were injured and required
medical treatment on site will be covered under a separate proposal that will take into account their individual circumstances. The compensation package for Costa Concordia guests who have returned home includes:

A lump sum of 11,000 euros per person as indemnification, covering all patrimonial and nonpatrimonial damages, including loss of baggage and personal effects, psychological distress and loss of enjoyment of the cruise vacation;
Reimbursement of the value of the cruise, including harbor taxes;


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