The lawyer Marcelo Oliveira, a partner at law firm CMO, cited some preventive measures that can be taken by the tourism sector in the workshop "Consumer Relations: Attitudes Affecting Tourism Agencies" at the 39th Brazilian Congress of Agencies Travel and Trade Fair of the Americas - Abav 2011."The risk of economic activity undertaken in the tourism industry is very high. The road at this point is to educate clients, courts and agencies on consumer protection issues related to joint liability, "he said.
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